Academic | Speaker | Advisor
Laura has dedicated the past 25 years to researching professionals and the professions, funded through a series of prestigious government awards. Her research encompasses themes as diverse as:
- leadership and governance;
- organisational, cultural and identity change;
- professionalisation of management;
- mergers and acquisitions;
- knowledge management and innovation;
- professional careers and diversity; and
- partner evaluation and reward systems.
She is committed to translating her academic research for a practitioner audience, so alongside her directorship and professorship at Cass Business School and fellowship at Harvard Law School, she acts as an advisor to many of the world’s leading professional organizations. She also acts as a non-executive director and governmental advisor.
Since 2007 Laura has been Professor in the Management of Professional Service Firms at Cass Business School, University of London, and Director of the Centre for Professional Service Firms. She is a member of the Executive Committee of the Business School. She is also Senior Research Fellow at Harvard Law School’s Center on the Legal Profession.
For ten years Laura was Associate Professor at the University of Oxford’s Saïd Business School and a Fellow of St Anne’s College, Oxford. Before becoming an academic, Laura worked as an investment banker and strategy consultant.
Laura has a PhD and MBA from London Business School and a BSc (Economics) from University College, London.
In 2020 Laura was invited to become a founding member of the Strategic Advisory Board of the Journal of Management Studies. From 2013 to 2016 she was an Independent Non-Executive of KPMG LLP (becoming INE Chair in 2015). She is a long standing member of the Editorial Board of Organization Studies and the Journal of Professions and Organizations.
Laura’s research has been funded through a series of prestigious awards from the Economic and Social Research Council, the EU, and the Society for the Advancement of Management Studies. In 2019 she was nominated for the Thinker’s 50 Leadership Award.
My initial move into academia was inspired by my work as an investment banker and a strategy consultant, and my frustration with the poor leadership I experienced in these sectors. I wanted to make sense of my own experiences and to understand better why smart people do ‘stupid’ things.
I remain fascinated by studying professional organizations because they flout many conventional ‘rules’ of management and leadership, thriving on complexity, ambiguity, and paradox. Over the years, I have maintained my commitment to using insights from my academic research to help professional organizations, and the people who work within them, addressing some of their most challenging problems.
Laura is a regular media contributor, providing expert commentary and background briefings to journalists on subjects including professional service firms, leadership, and governance.