“My initial move into academia was inspired by my work as an investment banker and a strategy consultant, and my frustration with the poor leadership I experienced in these sectors. I wanted to make sense of my own experiences and to understand better why smart people do ‘stupid’ things.

I remain fascinated by studying professional organizations because they flout many conventional ‘rules’ of management and leadership, thriving on complexity, ambiguity, and paradox. Over the years, I have maintained my commitment to using insights from my academic research to help professional organizations, and the people who work within them, address some of their most challenging problems.”